If you have been a victim of phishing in Spain, we can claim the money that has been stolen from you from the bank. We have successfully dealt with claims from our clients, who have fully recovered their money.
What is phishing?
It is a technique that consists of sending emails, messages or SMS requesting personal and banking information, by scammers posing as banks.
The messages usually include a link that redirects to a fraudulent website similar to that of the bank, requesting personal data and credentials (passwords, bank access information, ID, etc.).
Also, there are some criminals who pose as companies other than banks.
What can I do if I have been a victim of phishing in Spain?
The first thing you should do is inform your bank so that it can block the payments and provide you with new security pins and passwords.
Then you must file a complaint with the police. In the complaint you must include all the information you have (screenshots, bank receipts, emails, etc.).
Can I claim money and damages caused by a phishing attack?
Clients simply want to reclaim the money scammed from them, rather than trying to land the criminal in jail.
You can report the criminal and we recommend that you do so, but, often the fraudster does not have money in Spain or even does not live in Spain.
In many cases, you can also claim from the bank. You can hire our lawyers for this option, as we have many cases of successfully claiming from banks. Indeed, we can often take the case on a percentage basis, that is, we would not charge anything if you do not recover the money.
This option of claiming from the bank is the one that most of our clients choose.
Why do we claim the amount withdrawn by another person from the bank?
In some cases, the Law obliges the bank to take responsibility and return the amount of unauthorized operations. This is because it is their responsibility to look after the confidential information of users, stop others from impersonating their website, and carry out risk analysis of fraud.
In one recent case, not only did our lawyers claim back all of the money lost from a bank, they also claimed 500 euros in moral damages as compensation.
Criminal consequences of phishing:
The penal code establishes prison sentences from 6 months to 3 years, and can reach 6 years in some cases.
Some tips to protect yourself from phishing:
DO NOT share personal information with strangers, or click on suspicious links.
Your bank will never ask you for your passwords or personal data by mail or by mobile.
If you have doubts about whether the message is real, contact your bank directly through its official channels.
Do not download attachments that may be suspicious.
Piñera del Olmo
Aribau 114, entlo 2a
08036 Barcelona
Phone: +34 93 514 39 97
Fax: +34 93 127 07 66
Email: rpinera@pineradelolmo.com